Freight Forwarding
Resources
Have a question about freight forwarding or logistics? The EPL Resources Page is here to help! This continuously growing FAQ and database has all the useful links and information you need.
Community Help Center
This page is here to answer any questions you may have regarding our site, from technical issues to shipping and buying. Here, you can contact members of our community, ask questions publicly, and receive answers from site users.
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Distance of Delivery
Oliver LarsenAsked on December 07, 2022
Is there any restriction in maximal or minimal distance between the seller and buyer?
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Package Problem
Fatima Ayel
Asked on October 30, 2022
Hi everyone! Is there any requirements for the package?
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Shipping Responsibilities
Jessica Pan
Asked on April 05, 2022
Who's responsible for shipping, the seller or the buyer?
Frequently Asked Questions
At Export Portal, we are all about transparency. Learn more about what we have to offer and get answers to frequently asked questions here.
Categories of Questions
Popular Questions
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What are the main benefits for a FF to use Export Portal?
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Easy access to new orders on EPL
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Lower fees than brokerage firms
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Export Portal stays up-to-date with Incoterms® and a single-window system
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A wide variety of clientele on Export Portal gives access to new markets and clients
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What are Export Portal’s target markets?
Imports:
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Machinery including computers
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Electrical machinery, equipment
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Vehicles
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Mineral fuels including oil
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Pharmaceuticals
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Optical, technical, medical apparatus
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Furniture, bedding, lighting, signs, prefab bldgs
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Plastics, plastic articles
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Gems, precious metals
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Organic chemicals
Exports:
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Mineral fuels including oil
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Gems, precious metals
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Machinery including computers
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Vehicles
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Organic chemicals
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Pharmaceuticals
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Electrical machinery, equipment
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Iron and steel
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Clothing, accessories (not knit or crochet)
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Cotton
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What is the screening process/approval of the buyers/sellers? What if this doesn’t fit the standards of the FF?
Security and transparency are of the highest importance to Export Portal. We ensure the safety of all our transactions by first verifying each user on our platform, preventing fraud, counterfeit items, or scams.
Buyers are required to submit government-issued Into become verified users on Export Portal. Sellers are required to submit government-issued ID and an official business license to become a verified user, and manufacturers are required to submit both of those documents as well as their tax ID number and import/export permit.
If a freight forwarding company requires additional documentation, they can request this from either party during the bid process.
User Guides
Export Portal’s user guides have all the necessary materials new users may need, including an overview of uploading all the required documents.
Registration Guide
Registering on Export Portal is both easy and free! This registration guide will walk you through the registration process on our comprehensive international B2B trade platform so you can get started trading as soon as possible.
In this guide, you will find information about:
- What you need to register successfully
- Tips to ensure a smooth process
- How to find the essential information
- Next steps to get started on Export Portal
Profile Completion Guide
Completing your profile is the next step to becoming a Verified user on Export Portal. This guide will walk you through all the necessary steps to completing your profile so you can start trading on Export Portal!
In this guide, you will find information about:
- A step-by-step guide detailing how to complete your profile
- Tips for creating an eye-catching profile
- How to find the information you’ll need
- Best practices for profile completion
Document Upload Guide
Export Portal places a high priority on security and transparency, which is why we require all users on our comprehensive international B2B trade platform to be verified. This guide will walk you through the process of uploading your documents on our secure portal.
In this guide, you will find information about:
- A step-by-step guide of the document upload process
- What documents are needed to complete your profile
- Tips for successful upload and verification
- Information about document substitutions
Why Join EPU?
EPU’s main goal is to facilitate international trade by offering forums, classes, and discussions, as well as answering any questions regarding the industry. Take advantage of the industry and our services today.
Ready to Get Started?
We have buyers and sellers from all over the world ready for you to ship their orders. What are you waiting for? Join EPL today, and gain access to all our features and our vast network of users today!
Get Started